Privacy Policy

The Happy Sparrow, managed by a private LLC (“the happy sparrow”, “we”, “our”, “us”, and the “Company”) respect the privacy rights of its online visitors (“you” “your”, “yours”) and is committed to protecting the privacy and security of your Personal Information (defined below). We recognize the importance of protecting the information collected about them. This privacy policy (the “Policy”) describes how we collect and use Personal Information about you during and after your working relationship with us.

This Policy describes the types of information we may collect from you or that you may provide when you visit the website thehappysparrow.com (our "Website") or any of the Company’s social media pages (“Social Media Pages”) and our practices for collecting, using, maintaining, protecting, processing, and disclosing that information. We are required under data protection laws to notify you of the information contained in this Policy.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat your personal information. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this Website, you agree to this Policy. This Policy may change from time to time. Your continued use of this Website after we make changes to the Policy is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

This policy applies to information we collect:

  • Personal Information: We may collect personal information such as your name, email address, shipping address, billing information, and contact details when you make a purchase, create an account, or subscribe to our newsletter. 
  • Transactional Information: We may collect information related to your purchases, including order details, product preferences, and transaction history.
  • Website Usage Data: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This data helps us improve our website and provide a better user experience.
  • Communication Data: If you contact us via email, phone, or other communication channels, we may collect and store the information you provide to assist you with your inquiries or requests.

How we use your information:

  • Order fulfillment: We use your personal and transactional information to process and fulfill your orders, manage shipping and returns, and provide customer support.
  • Marketing and Communication: With your consent, we may send you promotional emails, newsletters, and updates about our products, events, and offers. You can opt out of these communications at any time.
  • Website improvement: We analyze website usage data to enhance our website's functionality, user interface, and overall performance.
  • Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

Our retention periods for personal information are based on business needs and legal requirements. We retain personal information for as long as is necessary for the processing purpose(s) for which the personal information was collected and any other permissible, related purpose. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired.

Children

We do not, in providing the Services, knowingly collect personal information from children. If you have reason to believe that a child has provided personal information to us via the Services, please contact us, and we will endeavor to delete that personal information from our databases.

Sharing your information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.

Your rights

You have the right to access, update, correct, or delete your personal information. You can manage your account preferences and unsubscribe from marketing communications at any time. If you have any questions or requests regarding your personal information, please contact us at the below provided contact details.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review the Privacy Policy periodically and whenever you interact with us to stay informed about our personal information practices and the choices available to you.

Contact us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Email: info@thehappysparrow.com

By using our website and services, you agree to the terms outlined in this Privacy Policy.

Last updated: August 10, 2023

End of Privacy Policy